At Nash Home Style, we are committed to providing high-quality home décor products and excellent customer service. Please review our Return and Refund Policy carefully before making a purchase.
1. Eligibility for Returns
We only accept returns in the following cases:
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The product you received is damaged, defective, or incorrect.
2. Return Request Timeframe
If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of receiving the product.
Requests made after 48 hours from delivery will not be eligible for return or refund.
3. How to Request a Return
To request a return, please email us at [email protected] with the following details:
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Your order number
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A description of the issue
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Clear photos of the damaged or incorrect item
4. Return Conditions
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The product must be unused, in its original packaging, and in the same condition as received.
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Items that show signs of use, alteration, or damage caused by the customer will not be accepted.
5. Refund Process
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Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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If approved, the refund will be processed within 7 to 10 business days.
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Since we operate on Cash on Delivery (COD) only, the refund will be processed via cash.
6. Non-Returnable Items
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Custom-made products
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Clearance or sale items
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Products damaged after delivery
7. Shipping Costs
The cost of returning the product is the responsibility of the customer unless the return is due to our error (wrong or defective item).
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
Email: [email protected]
